Latest Covid Advice Dental Problems & Pain
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Latest COVID Advice

The current practice guidelines

We have begun routine care appointments which are being automated. Patients will be contacted via email, text or post when they need to book in for their routine appointments. Please be patient as we work through the list as we are still carrying out treatments and providing emergency care. Do not come to the practice without an appointment.

Our team has been working tirelessly to give patients help and advice over the phone and providing support within the practice. We have been ready and prepared since re-opening and we know of many other dental practices who have struggled to open or are unable to provide a full range of services at this time. We have all the necessary safety procedures, Personal Protective Equipment (PPE) and will continue to follow our high standards in cross infection control.

The clinic as you are aware was always a very clean and safe environment. However, we are taking key steps, as the most important thing is staff and patient safety and comfort.

For those of you who have attended you have seen the process that we have employed with in the practice and the number of restrictions currently in place means that our dental team is limited to the number of people we can see.

Hygienist’s are now back. They are unable to use the ultrasonic scaler without leaving the surgery room for a long period of time before seeing the next patient. Therefore, to help as many patients they are only hand-scaling at present. We believe this restriction will be in place for a period of time so encourage you to see them now to maintain your oral health.

We thank you for your understanding during this difficult time.

Patient Journey

Before Appointment

  • Online forms to be done in the comfort of your own home (Personal Details, Medical Form, NHS forms)
  • 24 hours before appointment a pre-screening COVID questions
  • Pre-payment

On the Day of Appointment

  • Brush your teeth and use the toilet before leaving the house (the toilet facility is closed)
  • Bring only what you need to the practice and try and come alone unless you need assistance.
  • Bring your own pen and facemask if you have one
  • Knock on the door We will take your temperature at the door and ask you to use our hand sanitisation station to clean your hands
  • Belongings will be placed in a clear box in the room

COVID 19 Guidance

Stay at home if you or anyone in your household have coronavirus symptoms If you are symptomatic you must stay at home for 10 days if you have:

  • a high temperature (above 37.8C)
  • a new, continuous cough loss of taste or smell
  • If you are in a household where someone has the symptoms but you do not, you must stay at home for 14 days.
  • Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home − your condition gets worse
  • your symptoms do not get better after 10 days
  • only call 111 if you cannot get help online.

For the latest information please visit: https://www.gov.uk/coronavirus